Privacy Policy

1. Information We Collect

When you enrol in BOLKAR or contact us, we may collect your name, email address, phone/WhatsApp number, and payment information (processed securely via Razorpay).

2. How We Use Your Information

We use your information to:

• Process payments and manage your enrolment
• Send cohort schedules, Zoom links, and course materials
• Communicate with you about BOLKAR updates
• Improve our programme and website experience

3. Third-Party Services

We use the following third-party services to operate BOLKAR:

• Razorpay — Payment processing (PCI-DSS compliant)
• Google Analytics / GTM — Website analytics
• Meta Pixel — Advertising measurement
• Hotjar — User experience analysis
• WhatsApp — Communication
• Zoom — Live session delivery

4. Data Storage & Security

Your data is stored securely. Payment information is handled exclusively by Razorpay and never stored on our servers. We implement reasonable security measures to protect your personal information.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

6. Cookies

We use cookies and similar technologies for analytics and advertising purposes. You can control cookie preferences through your browser settings.

7. Contact

For any privacy-related requests, contact Mugdha at mugdhaatwork@gmail.com or WhatsApp +91 70303 96001.